Course Access & Learning Policy

Open Academy of Technology (OAT)
Operated by: ZAYNLY ARTIFICIAL INTELLIGENCE CONSULTANCY
Business Licence: CN-5485888
Jurisdiction: Abu Dhabi, United Arab Emirates
Effective Date: 20 December 2024
Last Updated: 9 November 2026

1. Standard Course Access

Unless a course page specifies different terms, each standard OAT course purchased at the published price of AED 365 provides 365 consecutive calendar days of access, beginning on the date the learner’s enrollment is activated.

Course access is provided through the learner’s registered account on the OAT learning management system (LMS).

Learners are responsible for maintaining access to their registered email address and account credentials. Account credentials must not be shared with other individuals.

The access period applies to the course content and resources included in the enrollment. It does not guarantee that every course resource, external platform, or third-party service will remain available indefinitely.

2. Learning Formats

OAT offers different learning formats, including:

  • Self-paced online courses.
  • Scheduled instructor-led live online training.
  • Blended learning combining recorded lessons and live sessions.
  • Practical projects, guided exercises, and assessments.

The course page will identify the applicable delivery format, included resources, instructor interaction, attendance requirements, and any live-session entitlements.

Purchasing a self-paced course does not automatically entitle the learner to unlimited live instruction, private mentoring, individual consultations, or additional training sessions unless these are expressly included in the course description.

3. Learning Resources

Depending on the course, learners may receive access to:

  • Recorded video lessons and demonstrations.
  • Digital reading materials and downloadable resources, where permitted.
  • Quizzes and knowledge assessments.
  • Assignments and practical exercises.
  • Guided projects and case studies.
  • Learning references and supplementary materials.
  • Other resources identified on the relevant course page.

Access to individual resources may be subject to separate usage conditions, licensing restrictions, or third-party terms.

Any material restrictions on downloading, software licensing, external laboratories, or additional paid resources will be disclosed before enrollment wherever reasonably practicable.

4. Course Completion and Certificates

Learners must satisfy the course’s published completion requirements to qualify for an OAT course completion certificate.

Completion requirements may include:

  • Completing the required lessons or learning activities.
  • Passing required quizzes or assessments.
  • Submitting mandatory assignments.
  • Completing practical projects, where applicable.
  • Meeting attendance or participation requirements for scheduled live training.

An OAT course completion certificate confirms completion of the relevant OAT course. It is not automatically equivalent to an accredited academic qualification, professional licence, or third-party certification.

Vendor certifications, such as Microsoft, Google Cloud, or AWS certifications, are separate credentials and may require independent registration, examination, and payment.

Expiration of course access does not automatically establish successful course completion or entitlement to a certificate.

5. Extensions and Renewals

Standard course access does not automatically renew.

OAT may offer access extensions, renewals, or continued learning options under separately published terms and prices.

Any extension or renewal must be confirmed by OAT. Learners should contact OAT before their access expires if they wish to enquire about available options.

Unless otherwise agreed in writing, an extension does not include additional instructor-led sessions, mentoring, or services that were not part of the original enrollment.

6. Live Online Sessions

Live training sessions are delivered according to the timetable and arrangements published for the relevant course or communicated to enrolled learners.

Learners are responsible for checking session schedules and ensuring they have suitable internet connectivity and the required equipment.

Attendance, participation, rescheduling, and cancellation requirements may apply as specified on the course page or in the applicable course instructions.

Session recordings will only be provided where expressly included in the course offering and where recording and distribution are lawful. OAT does not guarantee that every live session will be recorded or made available for later viewing.

Where recordings are provided, access may be subject to the course access period and applicable privacy, confidentiality, and intellectual property restrictions.

7. External Software, Platforms, and Laboratories

Some courses, particularly in Cloud Computing, Data Engineering, Artificial Intelligence, and related technical fields, may require learners to use third-party software, cloud platforms, development tools, or online laboratories.

Examples may include Microsoft Azure, Amazon Web Services (AWS), Google Cloud, data platforms, programming environments, and other external services.

Where applicable, course descriptions or enrollment information will identify:

  • Required software, tools, and external accounts.
  • Minimum technical or system requirements.
  • Whether free trials, free tiers, or paid subscriptions may be used.
  • Any additional costs that learners are expected to pay.
  • Relevant third-party terms, usage limits, or account requirements.

Unless expressly included in the course price, third-party subscriptions, cloud consumption charges, examination fees, software licences, and external laboratory costs are the learner’s responsibility.

OAT does not control the availability, pricing, or terms of third-party platforms and services.

8. Academic Integrity and Acceptable Learning Conduct

Learners are expected to participate honestly and responsibly in all OAT learning activities.

Learners must:

  • Complete assessments and assignments honestly.
  • Submit their own work unless collaboration is expressly permitted.
  • Properly acknowledge external sources, references, and materials.
  • Avoid plagiarism, impersonation, cheating, and unauthorized assistance.
  • Refrain from sharing assessment answers or restricted learning materials without permission.
  • Respect instructors, other learners, and the learning environment.

Where academic misconduct or misuse is reasonably established, OAT may take proportionate action, which may include requesting resubmission, withholding a certificate, restricting participation, or suspending or terminating account access in accordance with the Terms of Service and applicable law.

Learners will be given an appropriate opportunity to respond where reasonably practicable.

9. Account Security and Course Access Restrictions

Course access is intended for the individual learner registered and enrolled in the relevant course.

Learners must not:

  • Share account credentials or transfer personal course access to another person.
  • Distribute, resell, publish, or commercially exploit restricted course materials.
  • Record, reproduce, or redistribute lessons without authorization.
  • Circumvent access controls or interfere with the LMS.
  • Use automated methods to extract or copy restricted course content.

OAT may investigate suspected unauthorized access or distribution and take appropriate action under its Terms of Service and applicable law.

10. Technical Support and Learner Assistance

Learners may contact OAT for assistance with:

  • Course enrollment and activation.
  • LMS account access.
  • Technical issues affecting course participation.
  • Course-related administrative questions.
  • Questions about learning resources and published course requirements.

Support contact details:

  • Email: care@zaynly.ae
  • Telephone: +971 56 900 4163
  • WhatsApp: +971 50 832 8692

When requesting assistance, learners should provide their registered email address, course name, and enrollment or order number where applicable. Learners should never send passwords or full payment-card details.

11. Relationship with Other OAT Policies

This policy should be read together with the OAT Terms of Service, Privacy Policy, Refund & Cancellation Policy, and any course-specific conditions published on the OAT website.

Where a course has additional requirements or entitlements, those details will be disclosed on its course page or through the applicable enrollment information.

If there is a conflict between this policy and mandatory applicable law, the mandatory legal requirements will prevail.

12. Applicable Law and Learner Rights

This policy is governed by the applicable laws of the United Arab Emirates, subject to mandatory consumer protection and data protection requirements that may apply to learners in other jurisdictions.

Nothing in this policy is intended to exclude, limit, or waive any consumer, privacy, or other legal rights that cannot lawfully be excluded or restricted.

13. Policy Updates

OAT may update this policy to reflect changes in its courses, learning systems, services, operational requirements, or applicable laws.

The latest version will be published on the OAT website with its updated revision date. Material changes will be communicated where required by applicable law.

14. Contact Information

For questions about this Course Access & Learning Policy, please contact:

ZAYNLY ARTIFICIAL INTELLIGENCE CONSULTANCY
Operator of Open Academy of Technology (OAT)
Abu Dhabi, United Arab Emirates
Business Licence: CN-5485888
Email: care@zaynly.ae
Website: OAT official website

Save to list
Scroll to Top