Privacy Policy

Open Academy of Technology (OAT)

Legal Operator: ZAYNLY ARTIFICIAL INTELLIGENCE CONSULTANCY
Business Licence: CN-5485888
Location: Abu Dhabi, United Arab Emirates
Email: care@zaynly.ae

Effective Date: 20 December 2024
Last Updated: 3 November 2026

1. Introduction

Open Academy of Technology (“OAT”, “we”, “us”, or “our”) is an online learning platform operated by ZAYNLY ARTIFICIAL INTELLIGENCE CONSULTANCY (“Zaynly”).

We are committed to protecting the privacy and personal information of our learners, instructors, website visitors, and customers.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, register for courses, make payments, attend live classes, or use our Learning Management System (LMS).

2. Information We Collect

Depending on your interactions with OAT, we may collect:

Personal and account information

• Full name.
• Email address.
• Telephone number.
• Country of residence.
• Preferred language.
• Account credentials and preferences.

Enrollment and payment information

• Course registrations and enrollment history.
• Payment method and transaction status.
• Billing information and invoices.
• Refund and payment records.

Learning information

• Course progress and completion records.
• Assessment results, quizzes, and assignments.
• Projects and submitted learning materials.
• Certificates of completion.
• Instructor and support communications.

Technical information

• IP address.
• Device and browser information.
• Website usage and navigation data.
• Cookies and similar technologies.
• Security and diagnostic information.

Live classroom information

When learners attend sessions through Google Meet, we may process attendance records, participant names, chat messages, and other information necessary to deliver the session.

Audio or video recordings will be handled in accordance with applicable law and any notices provided to participants.

3. How We Use Personal Information

We use personal information to:

1. Create and manage learner accounts.
2. Deliver online courses through our LMS.
3. Provide access to purchased courses for the applicable 365-day period.
4. Manage live online learning sessions.
5. Process payments, bank transfers, and cash payments.
6. Issue invoices, receipts, and course completion certificates.
7. Monitor learning progress and evaluate assignments.
8. Provide customer support.
9. Maintain platform security.
10. Improve website performance and educational services.
11. Fulfill legal, accounting, and regulatory obligations.
12. Send educational updates and promotional communications where permitted.

Where required by applicable law, we rely on appropriate legal grounds for processing, including contractual necessity, legal obligations, legitimate interests where permitted, or consent.

4. Our Technology and Service Providers

We use the following service providers to operate our learning platform.

Hostinger — Website and LMS Hosting

Our website and Learning Management System are hosted using Hostinger services.

Hostinger may process website files, account information, databases, server logs, and technical information necessary to operate and secure the platform.

Stripe — Online Payment Processing

Stripe processes supported online payments.

Payment information submitted through Stripe is processed according to Stripe’s applicable privacy and security practices.

OAT does not intend to store complete payment card numbers on its LMS.

Bank Transfer and Cash Payments

Learners may also pay through bank transfer or cash, where offered.

For these transactions, we may collect and retain payment confirmations, transaction references, receipt details, and relevant accounting information.

Google Analytics — Website Analytics

We use Google Analytics to understand website traffic, visitor interactions, and the performance of our online learning platform.

Google Analytics may process device identifiers, browser information, interaction events, and related technical data.

Where legally required, analytics technologies will be activated only after the visitor provides the necessary consent.

Google Workspace — Email and Communication

We use Google Workspace for business email, learner communication, administrative correspondence, and customer support.

Information shared through email may be processed using Google Workspace services.

Google Meet — Live Online Training

We use Google Meet to deliver scheduled live online classes and educational sessions.

Participation may involve processing of participant names, email addresses, meeting activity, chat messages, and audio or video information.

Google’s applicable service terms and privacy practices may also apply.

5. Sharing of Personal Information

We may share information with the providers identified above and other authorized service providers where necessary to deliver our educational services.

Information may also be shared with instructors, assessors, or support personnel who need access to perform their duties.

We may disclose information when required by applicable law or a competent authority.

We do not sell learners’ personal information to advertisers.

6. International Data Processing

Our technology providers may process or store information outside the United Arab Emirates.

Where international transfers occur, we will apply safeguards required by applicable data protection laws.

7. Cookies and Analytics

Our website uses essential technologies to maintain accounts, LMS sessions, security, and checkout functionality.

We may also use Google Analytics and other non-essential technologies, subject to applicable consent requirements.

Visitors can review our Cookie Policy and manage available cookie preferences.

8. Data Retention

We retain personal information for periods reasonably necessary to deliver services, maintain learner records, comply with legal and accounting obligations, and resolve disputes.

Information may be deleted, anonymized, or securely retained according to its purpose and applicable requirements.

9. Data Security

We use reasonable technical and organizational safeguards to protect personal information, including secure connections, access restrictions, administrative controls, and appropriate security practices.

No online platform can guarantee absolute security.

10. Privacy Rights

Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, or information concerning their personal data.

Consent may be withdrawn where processing is based on consent.

Requests may be submitted to care@zaynly.ae.

11. Marketing Communications

We may send course announcements, learning resources, event invitations, and promotional information where permitted by law.

Recipients may unsubscribe from marketing emails at any time.

Essential service communications may continue where necessary.

12. Children’s Privacy

OAT primarily provides career-focused educational services.

Where enrollment by minors is permitted, applicable parental consent and safeguarding requirements will be followed.

13. Third-Party Websites

Our platform may contain links to external websites and technology providers.

Independent third-party services maintain their own terms and privacy practices.

14. Policy Changes

We may update this Privacy Policy when our services, technology providers, or legal obligations change.

The latest version will be published with its updated revision date.

Where required, we will provide additional notice or obtain renewed consent.

15. Contact

ZAYNLY ARTIFICIAL INTELLIGENCE CONSULTANCY
Operating Open Academy of Technology (OAT)
Business Licence: CN-5485888
Abu Dhabi, United Arab Emirates
Email: care@zaynly.ae
Telephone: +971 56 900 4163